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Welcome to Specialized Shop at lovebikeshop.com. By accessing our website and purchasing our premium cycling components, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. Our Customers

Specialized Shop caters to cycling enthusiasts worldwide (excluding some Asian countries and remote regions) who demand high-performance components for:

  • Mountain biking
  • Gravel/Cyclocross riding
  • E-Bike customization
  • Fatbike adventures
  • Hybrid/Commuter bike maintenance

Our products are designed for riders who value quality, durability, and technical precision in their cycling components.

2. User Responsibilities

Account Information

When creating an account or placing an order, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account activity

Prohibited Activities

You may not:

  • Use our products for illegal purposes
  • Reverse engineer or modify products in ways that compromise safety
  • Resell our products as part of commercial inventory without authorization
  • Use automated systems to place orders

3. Products and Services

Product Descriptions

We take care to accurately describe our cycling components including:

  • Bearings, Bottom Brackets & Parts
  • Brakes and Cables & Housing
  • Chainrings & Accessories
  • Cranksets & Parts
  • Derailleurs & Parts
  • E-Bike components and accessories
  • Frames and handlebar components
  • Safety equipment (helmets)

While we strive for accuracy, slight variations in color or specifications may occur.

Technical Specifications

It is your responsibility to:

  • Verify compatibility with your bicycle
  • Follow all installation instructions
  • Use proper safety equipment when installing components

Safety Notice: Some components require professional installation. Improper installation may void warranties and create safety hazards.

4. Ordering and Payment

Order Process

  1. Select your cycling components
  2. Proceed to checkout
  3. Provide accurate shipping information
  4. Choose payment method
  5. Review and confirm your order

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details.

Pricing and Taxes

All prices are in USD. International customers are responsible for:

  • Customs duties
  • Import taxes
  • Other fees imposed by your country

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

Method Cost Carrier Delivery Time
Standard Shipping $12.95 DHL or FedEx 10-15 business days after shipment
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment

International Shipping

We ship worldwide except to some Asian countries and remote regions. International customers should:

  • Provide complete and accurate address information
  • Be aware that customs processing may delay delivery
  • Pay any applicable duties or taxes

6. Returns and Exchanges

Return Policy

We accept returns within 15 days of receiving your order. To be eligible:

  • Items must be unused and in original packaging
  • All tags must be attached
  • Proof of purchase is required

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

  • Helmets (safety equipment)
  • Grips & Handlebar Tape
  • E-Bike Accessories with installed software
  • Any used or installed components

Return Process

  1. Email [email protected] with your order details
  2. Receive return authorization
  3. Ship items to our service center at:
    763 Mudlick Road, Spokane, US 99201

Refunds

Refunds will be issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable.

7. Intellectual Property

All content on lovebikeshop.com, including:

  • Product descriptions
  • Images
  • Logos
  • Technical specifications

are the property of Specialized Shop and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

Product Use

Specialized Shop is not liable for:

  • Injuries resulting from improper installation or use
  • Damage caused by modification of products
  • Incompatibility with your bicycle

Website Use

We are not responsible for:

  • Temporary website unavailability
  • Technical issues beyond our control
  • Inaccuracies caused by technical errors

Important: Always wear appropriate safety gear when cycling and have components installed by a professional if you’re unsure about the process.

9. Changes to Terms

We may update these Terms periodically. The current version will always be available on our website with the effective date noted at the top.

10. Contact Us

For questions about these Terms or any aspect of our service:

Email: [email protected]
Physical Address: 763 Mudlick Road, Spokane, US 99201

Our gear experts typically respond within 2 hours during business hours (M-F, 9AM-5PM PST).

At Specialized Shop, we’re committed to helping you #RideBetter and #RideSatisfied. These Terms exist to ensure transparent, fair, and safe transactions for all cycling enthusiasts who trust us for their component needs.