Privacy Policy

Last Updated: [Insert Date]

At Specialized Shop (lovebikeshop.com), we’re as passionate about protecting your data as we are about premium cycling components. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store serving performance-focused cyclists worldwide.

1. Information We Collect

To provide our riders with seamless service, we collect:

• Order Information: Name, shipping address, email, phone number, and payment details (processed securely through our partners)
• Account Data: Username, password (hashed), and preferences for registered users
• Technical Data: IP address, browser type, device information for security and analytics
• Usage Data: Pages visited, products viewed to enhance your shopping experience
• Communication Records: Emails or messages sent to our customer service team

2. How We Use Your Information

Like precision bike components, we use data purposefully:

• Process orders and ship components globally (excluding some Asian countries)
• Provide customer support through our gear-experienced team
• Improve our website performance and product selection
• Send order confirmations and shipping updates (no spam – we promise)
• Prevent fraud and ensure transaction security
• Analyze trends to better serve the cycling community

3. Data Sharing & Disclosure

We treat your data like a prized derailleur – with care and only share when necessary:

• Payment Processors: Secure transaction partners (Visa, MasterCard, PayPal, etc.)
• Shipping Providers: Only what’s needed to deliver your gear
• Legal Compliance: When required by law or to protect our rights
• Service Providers: Trusted partners assisting with website operations (under strict confidentiality)

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your security is our priority:

• Bank-level encryption for all transactions
• Payment details processed externally – we never store full card numbers
• Regular security audits of our systems
• Data stored on secure servers with limited access
• Retention only as long as necessary for business or legal requirements

5. Your Rights

You control your data like you control your bike:

• Access, correct, or request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent where applicable
• Lodge complaints with regulatory authorities

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

We use cookies like bike grease – to make things run smoothly:

• Essential Cookies: For checkout and account functions
• Performance Cookies: To improve website speed and features
• Analytics Cookies: Understand how riders use our site (Google Analytics)
• Marketing Cookies: Show relevant cycling products (opt-out available)

Manage preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

As a global cycling shop (excluding some Asian countries), data may be transferred internationally with appropriate safeguards in place.

8. Policy Updates

We’ll update this policy as needed – check back periodically. Continued use of our site constitutes acceptance.

Ride with confidence knowing your data is as protected as you are in our premium helmets.

#RideBetter #RideSecure