At Specialized Shop, we understand that getting your cycling components quickly and reliably is just as important as finding the perfect gear. That’s why we’ve designed a delivery system that keeps pace with your cycling ambitions – whether you’re a road warrior chasing personal bests or a mountain trailblazer preparing for your next adventure.
Our Shipping Promise
“From our workshop in Spokane to your garage anywhere in the world, we’re committed to delivering your cycling essentials with speed, care, and transparency.”
Shipping Options Tailored for Cyclists
Standard Shipping (Recommended for Urgent Needs)
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 flat rate
Ideal for riders who need their components quickly for upcoming rides or competitions. Our premium shipping option offers tracking and faster transit times.
Free Shipping (For Budget-Conscious Cyclists)
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
Perfect for planned upgrades or when you’re stocking up on multiple components. While slightly slower, this option helps you save for more gear!
Order Processing
We pride ourselves on rapid turnaround:
- All orders are processed within 1-2 business days
- Weekend orders ship Monday
- You’ll receive tracking information as soon as your order ships
Global Reach with Local Care
While we ship worldwide from our Spokane headquarters (excluding some Asian and remote regions), each package is handled with the care of a local bike shop. Our team – all passionate cyclists themselves – personally verifies each order before it leaves our facility.
Easy Returns Within 15 Days
Not 100% satisfied with your purchase? We offer no-hassle returns within 15 days of delivery. Simply contact our customer service at [email protected] to initiate your return.
Why Cyclists Trust Our Delivery Service
What sets our delivery apart in the cycling world:
- Component-Specific Packaging: We use bike-industry standard packaging to protect delicate parts like derailleurs and bottom brackets
- Transparent Tracking: Real-time updates so you know exactly when your gear will arrive
- Duty & Tax Clarity: All import fees are calculated at checkout for complete transparency
- Cyclist-to-Cyclist Support: Our customer service team actually rides – they understand your urgency
Note: Delivery times are estimates and may vary slightly depending on customs processing in your country. Some high-value items may require signature upon delivery for security.
At Specialized Shop, we believe every ride begins with the right gear – and that includes getting that gear to you efficiently. Whether you’re building your dream bike from the frame up or just need that perfect chainring to complete your setup, we’re here to keep your cycling journey moving forward.
Got questions about shipping to your specific location? Our gear experts are standing by to help at [email protected].
